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Jag Reehals thinking on things, mostly product development

Posts about “design”

Don't Look Back in Anger: Let's Design a Better Ticketing System

31 Aug 2024

Saturday's Oasis ticket sales left thousands of fans disheartened after spending hours in virtual queues. As reported by the BBC and echoed by fans on X (formerly Twitter) and Reddit, the experience could be aptly described using a quote from Liam Gallagher himself:

Like many others, I have long been frustrated with platforms like Ticketmaster, See Tickets, and Gigs and Tours. This weekend, their reputations took another hit as fans faced inflated prices and technical glitches.

This made me think if I could design a better, more reliable ticketing system that prioritises fairness and user experience.

Let's not make Sally wait any longer than she has to.

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